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Privacy Policy

This policy explains, in plain English, how ARSHAN LTD handles personal information when you contact us or use this website. It is provided for general information and is not legal advice.

1. Who we are

ARSHAN LTD (Registered in England and Wales, company number 13993044) is the data controller responsible for any personal information described in this policy. Our registered office is 13 Mary Street, Sunderland, England, SR1 3NH. You can reach us at uk@arshanltd.com.

2. Information we collect

We only collect information you choose to share with us — for example, your name, email address, phone number and the content of your message when you contact us by email, phone or WhatsApp. This website does not require you to create an account.

3. How we use your information

  • To respond to your enquiries and communicate with you.
  • To consider and progress potential business, supplier or collaboration opportunities.
  • To keep appropriate records of our correspondence.
  • To meet our legal and regulatory obligations.

Where UK data protection law applies, we rely on our legitimate interests in running and developing our business, on taking steps at your request before entering into a contract, and on compliance with legal obligations.

5. Sharing your information

We do not sell your personal information. We may share it with trusted service providers who help us operate (such as email or hosting providers), or where required by law. Any such providers are expected to protect your information appropriately.

6. Retention

We keep personal information only for as long as necessary for the purposes described above, or as required to meet legal and accounting obligations, after which it is securely deleted or anonymised.

7. Your rights

Subject to applicable law, you may have rights to access, correct, delete or restrict the use of your personal information, and to object to certain processing. To exercise any of these, contact us at uk@arshanltd.com.

8. Cookies

This website aims to keep tracking to a minimum. Any cookies used are limited to those needed for the site to function correctly. We do not use intrusive advertising trackers.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with its updated date.

10. Contact

For any privacy questions, email uk@arshanltd.com or write to us at 13 Mary Street, Sunderland, England, SR1 3NH.

Questions about this document?

Contact ARSHAN LTD and we'll be happy to help.

uk@arshanltd.com